Talk To Us
‪+1 (587) 821‑6611‬
Talk To Us
+1 (587) 821‑6611‬

GIS Support

MagikDev GIS Solutions

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+1 587 821 6611
MagikDev GIS Solutions

GIS Support Services

Transform your spatial data into powerful business insights with MagikDev’s comprehensive GIS support services. Our expert team specializes in developing, maintaining, and optimizing Geographic Information Systems that help organizations make data-driven decisions, streamline operations, and unlock the full potential of their location-based data.

Why Choose MagikDev for your GIS Support?

From initial system design to ongoing maintenance, we provide complete GIS lifecycle support including data management, custom application development, and system integration with your existing infrastructure. Our dedicated support team ensures minimal downtime with priority response times, proactive monitoring, and 24/7 availability for critical issues that keep your GIS operations running smoothly. Whether you’re a small municipality or a large enterprise, our flexible support packages grow with your needs, offering everything from basic troubleshooting to advanced spatial analysis and custom development. With deep expertise across multiple GIS platforms (ESRI, QGIS, MapBox) and industries including utilities, government, and environmental management, we bring best practices and innovative solutions to every project. 

What GIS platforms does MagikDev support?

We specialize in GE Smallworld GIS, the industry-leading geospatial network management platform specifically designed for utilities and telecom. Our expertise covers the full Smallworld suite including Core Spatial Technology, Design Manager, Network Inventory, and integration with related GE Vernova solutions. We work with Smallworld's unique Magik programming language and VMDS (Version Managed Data Store) technology to deliver custom solutions for electric, gas, water, and telecom network management.

Do you offer emergency support outside of business hours?

Yes, we offer flexible support plans that include 24/7 emergency assistance for critical GIS infrastructure issues. Our tiered support packages range from standard business hours coverage to round-the-clock monitoring and response for mission-critical applications.

Can MagikDev help migrate our legacy GIS data to a modern system?

Absolutely. We specialize in GIS data migration and modernization projects, including converting legacy formats, cleaning and standardizing spatial data, and implementing modern cloud-based GIS solutions while ensuring zero data loss and maintaining data integrity throughout the process.

What's included in a typical GIS support package?

Our standard support packages include system health monitoring, regular maintenance and updates, user training and documentation, troubleshooting and bug fixes, performance optimization, and monthly reporting. We also offer add-on services like custom development, spatial analysis, and cartographic design based on your specific needs.
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